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FREQUENT QUESTIONS

IMPORTANT (DIGITAL DOWNLOADS)
All the collections on the website are digital downloads that go directly to your Paypal email address NOT actual piecings that are shipped.  I suggest you download the freebie first before making any purchases 
 SAVING FILES 
Please remember to save all your files to a jump drive or external hard drive.  TBD can no longer be responsible if your computer crashes and you lose all your files. 
DISCOUNT IS NOT SHOWING UP

The discount is always located towards the bottom of the cart in a BIG YELLOW BOX.  I donít ever use discount codes.

 BUYING THE SAME FILE TWICE
Itís best to save all Treasure Box patterns in one folder. All collections in that folder are automatically saved in alphabetical order (shown above) so you can easily look before purchasing the same collection twice 
FREEBIES
Freebies are only available for ONE WEEK once they change to a new design they are deleted and not available.
CUTTING MACHINES
Since there are so many different cutting machines out there,  I don't have the ability to research the operation of each machine.  There are forums, Youtube videos and customer service support for whatever machine you are using.  Please refer to one of those methods.  Since the Cameo is very popular I do have some helpful information and links you can go to. 
 EXPIRED LINKS
 Itís best to download your purchase immediately the links are only good for a short time. Ejunkie allows five attempts after that the link will expire.
 PROBLEMS DOWNLOADING LINKS
 The links are instant and go to your Paypal email address.  If you are having issues downloading the link try turning your firewall off temporarily some firewalls will block the links. If you didn't receive the link please check your spam folder. 
ONCE LINK IS DOWNLOADED
 
 

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